FAQ

How long does shipping take?

Most orders arrive within 3-7 business days.

When will I receive my tracking number?

Tracking information is usually sent within 1-3 business days after your order is processed.

Can I cancel my order?

Orders may be canceled within 12 hours of purchase.

What if my item arrives damaged?

Please contact us within 7 days of delivery with photos of the issue.

Do you offer refunds?

Refund requests are reviewed on a case-by-case basis according to our Refund Policy.

How do I contact support?

Email us at:

contact@peakessentials.site

Is my payment information secure?

Yes. Payments are processed using secure payment providers and industry-standard encryption.